The Board investigates customer complaints about Nova Scotia Power and municipal electric utilities. These involve issues around the supply of power, billing, and connection and disconnection, among other matters. The Board will also consider complaints or comments about gasoline and diesel pricing and natural gas distribution.

For information on how we deal with complaints, please see How the Board deals with Complaints.

•    To learn about how you can file a complaint with the Board, please view this video.

Please choose the following option to tell us about your complaint: